Delivery
✅ Quality of Output
Getting the right work out the door, to standard and on time.
Explanations are a first draft and may be refined.
What it is
Producing work that is accurate, polished and ready for the client without heavy rework.
Why it matters at Minty
Quality is our reputation. Every piece of work that leaves Minty represents the whole agency.
What it looks like in practice
- Checks own work before review
- Rarely needs the same feedback twice
- Holds the standard when deadlines are tight
What good looks like at each stage
- 2 · EmergingWork is accurate after one round of review on defined tasks.
- 4 · DevelopingWork is regularly close to client-ready on first submission.
- 6 · EstablishedWork on familiar tasks is client-ready after light review.
- 8 · StrongComplex work is client-ready after one round of review.
- 10 · ExemplaryComplex work needs little correction; catches errors in Executives' work.
Gateway skill for
Needed at 8+ in the previous role to step into these roles.
Carries the most weight in
Roles where Delivery is weighted highest.