Delivery
📋 Process & Efficiency
Getting the right work out the door, to standard and on time.
Explanations are a first draft and may be refined.
What it is
Working in efficient, repeatable ways and improving how work gets done.
Why it matters at Minty
Better processes give the team more time for thinking and higher-value work.
What it looks like in practice
- Uses and follows team processes
- Suggests and builds improvements
- Automates or templates repeated tasks
What good looks like at each stage
- 2 · EmergingFollows agency process and templates correctly.
- 4 · DevelopingFollows process reliably and flags where it is unclear.
- 6 · EstablishedFollows process without prompting and keeps documentation current.
- 8 · StrongFollows process reliably but rarely questions inefficiency.
- 10 · ExemplaryProposes improvements where process slows the work down.
Gateway skill for
Needed at 8+ in the previous role to step into these roles.
Carries the most weight in
Roles where Delivery is weighted highest.